Effective Date: January 1, 2025
Nexvi ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.getnexvi.com], use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms, please do not access our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Business name
Billing and payment details
Customer Data
Contact information submitted by our clients (e.g., their customers' names, phone numbers, email addresses) in order to send review requests via SMS or email.
Technical Data
IP address
Browser type
Pages visited
Time spent on site
Device type and identifiers
2. How We Use Your Information
We use collected data to:
Provide, manage, and support our services
Send automated review requests on behalf of our clients
Respond to customer inquiries and provide support
Improve website functionality and user experience
Process payments and prevent fraud
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
Service providers and vendors (e.g., email & SMS delivery services, payment processors)
Legal authorities, if required by law or to protect our rights
Platform providers such as GoHighLevel and Twilio to power our core features
4. Data Retention
We retain your personal and client data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of storage is 100% secure.
6. Your Rights and Choices
You may:
Request access to or deletion of your personal data
Opt out of marketing emails
Update or correct your information by contacting us at [email protected]
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience, monitor site usage, and improve performance. You can disable cookies in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the “Effective Date” above.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Nexvi
Email: [email protected]
Website: www.getnexvi.com